Depends on your location, the standard delivery time varies between 48 hours to 3 weeks. Orders are dispatched from our warehouse in New Delhi, India. You must acknowledge the ETAs are based on estimates only and may be impacted by severe weather, natural disasters and other conditions beyond our control. Shipping times can also be affected by limited availability of transportation and other restrictions due to Post-COVID -19 context. Adventure Gearbox Private Limited cannot be held responsible for delays in parcels arriving at their destination.
Bulky items are charged according to the freight calculator during the check-out process, they may be shipped separately and take longer to arrive.
Can my delivery address be different from my billing address? Yes, during the checkout process you can choose different billing and shipping addresses.
Sometimes the product you select might be unavailable. If this occurs, we will notify you by phone and/or email and you will be given the option to wait for the item to arrive back in stock, choose an alternative item, or cancel your purchase and receive a full refund.
All orders are wrapped and packaged to ensure they arrive complete and in a usable condition. If there is a discrepancy with your delivery, please contact our customer service team within 48 hours of receiving your shipment on firstname.lastname@example.org or WhatsApp +91-9811410203 Monday to Friday, 7am – 5pm IWST – you will need your original purchase order number.
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