Shipping

 

Our shipping policy ensures that your products are delivered to you in a timely and efficient manner. We understand the importance of receiving your items on time, especially when planning for outdoor adventures. Please note:

Our Delhi warehouse dispatches all orders received before 10am on weekdays the same day and rest within 24-48 hours.

Currently, we are delivering within 3-5 days to all major cities and rest in about 6-7 days. 

Estimated Time of Arrivals (ETAs) are entirely based on the shipping postcodes. You must recognise that these ETAs are only estimates, as suggested by our Last Mile Delivery partners. At times deliveries can be impacted by severe weather, natural disasters and other political conditions beyond anybody's control. LMD partners are the only means we bring your order to you. Hence, we cannot be held responsible for any unexpected changes to the ETAs. 

 PRE-ORDERS

Fulfilment of all the Pre-Orders is subject to stock availability. At times, Pre-orders are subject to cancellation where a complete refund can be expected within 7 days of cancellation date. 

 BULKY ITEMS

If you have ordered bulky items, please be aware that they may be shipped separately and may take longer to arrive. The shipping cost for bulky items will be calculated during the checkout process.

DELIVERY ADDRESS

During the checkout process, you have the option to provide a different delivery address from your billing address. This allows you to conveniently receive your products at a location of your choice.

DISCREPENCIES

All orders are wrapped and packaged to ensure they arrive complete and in a usable condition. If there is a discrepancy with your delivery, please contact our customer service team within 48 hours of receiving your shipment on enquiries@seatosummitindia.com or WhatsApp +91-9811410203 Monday to Friday, 7am – 5pm IWST – you will need your original purchase order number.